Will McDonald

IDR is seeking a highly skilled and experienced M365 Administrator to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!   Position Overview/Responsibilities for the M365 Administrator: User Support

• Issue resolution and support for all M365 services.
• Troubleshoot system issues, and knowledgeable utilizing Office 365 tools
• Escalation point, for complex technical issues unresolved by Service Desk

Analysis & Reporting

• Analyze usage, performance, and audit reports to identify trends and potential problems.
• Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution.
• Familiarity with Active Directory; Entra ID; PowerShell; etc

M365 Tenant Administration

• Manage and maintain M365 security policies and compliance requirements.
• Create and maintain documentation related to M365 services, policies, procedures, and system configurations.
• Participate in planning and implementation of IT projects related to M365 services.

Collaboration

• Work with business units to gather requirements and implement solutions that improve productivity.
• Administer Microsoft 365 service offerings, ensuring email, collaboration tools, and productivity software function effectively.

Process Improvement

• Automation solutions, powered by scripting languages like PowerShell, streamline repetitive tasks. Comprehensive documentation of configurations, processes, and best practices is maintained.  

Required Skills for M365 Administrator:

• 3+ years’ experience administering M365 environments in a large organization.
• 3+ years’ experience with Microsoft 365 tools including Power Automate, Power Apps, Teams, and OneDrive.
• 3+ years’ experience implementing governance and compliance policies in a public sector or regulated environment.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

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