IDR, Inc.

IDR is seeking a dynamic and dedicated IS App Analyst II to join one of our top clients in Nashville, TN. This role is primarily focused on providing application support, testing, and configuration for CityWorks PLL, a system used across multiple departments. If you are a quick learner with a knack for problem-solving and effective communication, and you're looking for an opportunity to join a large, growing organization with a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the IS App Analyst II:

• Providing primary application support for CityWorks PLL, serving over 700 users across various departments

• Conducting application testing and troubleshooting for all CityWorks and related systems and applications

• Performing application configuration based on user requests, adapting to constantly changing priorities

• Creating or modifying reports or forms in Cityworks and associated systems using Crystal Reports and SQL queries

• Coordinating and communicating effectively with users, team members, process owners, departments, ITS technical team, and consultants

• Writing SQL queries to extract data based on user or public requests, and SQL scripts to insert or update data

Required Skills for IS App Analyst II:

• Ability to learn quickly and understand the operations of customer agencies

• Strong independent judgment in interpreting and applying procedures to specific cases

• Excellent communication skills, both orally and in writing

• Experience writing SQL queries/scripts and with complex Crystal Report writing

• Proven experience supporting users with issues resolution, data analysis, reporting, and data extracts

• Familiarity with report or form development and maintenance

• Experience with end-user testing, including preparing and updating testing environment

• Proficiency with Microsoft Office Suite

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a dynamic and experienced Epic Analyst to join one of our top clients in San Mateo, CA. This role is perfect for a professional with a strong background in Epic model design, implementation, and workflow analysis within a healthcare setting. If you are looking for an opportunity to contribute to a significant project in a large organization and thrive in a team-oriented culture, we encourage you to apply today! Position Overview/Responsibilities for the Epic Analyst: - Completing application build requirements and module tasks as part of a new Epic Electronic E.H.R implementation project - Meeting implementation project timeline/milestones/phases through efficient task management - Conducting workflow analysis, build, and documentation in collaboration with internal and external team members - Translating requirements/concepts into functionality - This is a 13-week contract position with the possibility of extension, requiring occasional travel to our client's location Required Skills for Epic Analyst: - 3+ years of experience with OnBase Experience - Strong proficiency in Epic tools (Sherlock, Orion, Nova) with the ability to troubleshoot complex technical issues and optimize system workflows. - Must have Epic Professional Billing certification and hands-on experience in system configuration, implementation, and optimization. - Ability to meet onsite (hybrid) requirements approximately 1 week per month in San Mateo County, CA What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to contribute to a significant project within an industry-leading organization - Collaborative and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row ; Pay Rate $75-97/ hr

AWS Network Engineer

• Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
• Location: Denver, CO
• C2C Pay Rate: $67/HR

Required Qualifications:

• 5+ years of experience in network engineering, with a strong focus on cloud networking (AWS preferred).

• Deep expertise in AWS networking services (VPC, Transit Gateway, Direct Connect, PrivateLink, ALB/NLB, Route 53, Global Accelerator).

• Strong knowledge of routing protocols (BGP, OSPF, EIGRP) and network security principles (firewalls, VPNs, IPS/IDS).

• Proficiency in network automation and Infrastructure as Code (IaC) using Terraform, CloudFormation, Python, or Ansible.

• Experience with hybrid cloud connectivity, including MPLS, SD-WAN, and cloud interconnects.

• Hands-on experience with monitoring and troubleshooting tools such as AWS CloudWatch, Wireshark, NetFlow, and ThousandEyes.

• Strong problem-solving skills and the ability to troubleshoot complex, high-impact network issues.

• Excellent communication and leadership skills, with experience mentoring teams and leading cross-functional initiatives.

Preferred Qualifications:

• AWS Certified Advanced Networking – Specialty or equivalent certification.

• Experience with multi-cloud networking (Azure, GCP) and SDN architectures.

• Familiarity with Kubernetes networking (CNI plugins, Istio, service mesh).

• Experience with DDoS mitigation and security tools such as AWS Shield, WAF, and NACLs.

IDR is seeking a dynamic and proactive IT Systems Analyst to join one of our top clients in Lawrenceville, GA. This role is pivotal in delivering exceptional customer service and building strong relationships with internal customers. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Systems Analyst : - Provide Tier 1 desk-side support to internal customers, ensuring timely issue resolution and a positive service experience. - Collaborate as part of a project team responsible for hardware removal and deployment of new mobile devices, including laptops and monitors. - Troubleshoot and resolve issues related to Windows 10 and Microsoft 365 Apps for Business. - Deliver high-quality customer service and consistently demonstrate reliability and job performance. - Apply ITIL knowledge to manage IT services and resolve complex technical issues. Required Skills for IT Systems Analyst : - College degree in Information Technology or a related field, or equivalent work experience. - 3+ years of experience in Desktop Support or laptop configuration and deployment. - 3+ years of experience troubleshooting and resolving issues with Windows 10. - 3+ years of experience with Microsoft 365 Apps for Business deployments. - Strong understanding of ITIL best practices. - Excellent critical thinking skills, a positive "can-do" attitude, and strong customer service skills. What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a ServiceNow Developer to join one of our top clients in Suwanee, GA. This role offers an exciting opportunity to design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the ServiceNow Developer: - Design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform - Collaborate with stakeholders to gather requirements and translate them into technical solutions - Customize ServiceNow modules (e.g., ITSM, ITOM, HR, GRC) using JavaScript, HTML, CSS, and AngularJS - Build and maintain integrations with third-party systems via REST/SOAP APIs, MID Server, and other tools - Optimize platform performance, troubleshoot issues, and ensure best practices in coding and configuration Required Skills for ServiceNow Developer: - 5+ years of hands-on ServiceNow development experience, including scripting (JavaScript, Glide), UI policies, business rules, and workflows - Proficiency in ServiceNow module customization (ITSM, ITOM, HR, CSM, or GRC) - Strong knowledge of integration technologies (REST, SOAP, JSON, XML, MID Server) - Experience with ServiceNow Flow Designer, App Engine, or Automated Test Framework is a plus - Excellent verbal and written skills to collaborate with technical and non-technical stakeholders What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a dynamic and experienced Continuous Improvement Manager to join one of our top clients in Middleton, TN. This role is an exciting opportunity for individuals passionate about enhancing efficiency and productivity within the Supply Chain and Manufacturing sectors. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview & Responsibilities for the Continuous Improvement Manager:

• Spearhead cost-saving, time-saving, and efficiency-increasing initiatives within the Supply Chain organization
• Collaborate closely with Plant Operators, reporting directly to the Plant Manager
• Analyze manufacturing processes to identify opportunities for increased efficiency
• Create monthly performance and success reports, making recommendations for areas of improvement

Required Skills for the Continuous Improvement Manager:

• 5-7 years of experience in Manufacturing or Supply Chain Planning
• 3-5 years of experience building or managing a Continuous Improvement department
• Advanced understanding of Supply Chain and Manufacturing processes, with a focus on inventory & warehouse management
• Robust technical background (ability to read drawings, schematics)

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row