IDR, Inc.

IDR is seeking a Service Center Lead to join one of our top clients for an opportunity in Memphis, TN. This role leads day-to-day service center operations, ensuring inventory accuracy, operational efficiency, and alignment to customer requirements. The ideal candidate is a hands-on operational leader comfortable working across multiple workstreams in a fast-paced environment.

Position Overview for the Service Center Lead:

• Lead daily service center operations, ensuring work is executed safely, accurately, and on schedule
• Oversee receiving, put-away, picking, and shipping activities to support customer and project needs
• Maintain inventory accuracy through cycle counts, audits, and process compliance within inventory management systems
• Coach and supervise onsite teams, driving performance, accountability, and operational consistency
• Identify and implement process improvements to optimize workflow, layout, and service delivery

Requirements for the Service Center Lead:

• 2+ years of experience in inventory control, logistics, warehouse operations, or service center operations
• Demonstrated team leadership or supervisory experience with clear examples of driving performance and accountability
• Experience working in warehouse and/or data center environments
• Working knowledge of inventory control processes (receiving, put-away, cycle counts, audits, FIFO) and operational best practices
• Strong communication skills with the ability to coordinate across stakeholders and operate confidently in a high-visibility environment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.