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IDR is seeking a Service Center Lead to join one of our top clients for an opportunity in the Saline, MI area. This role leads day-to-day Service Center operations supporting customer delivery and deployment activities across one or more sites. You’ll oversee inventory movement, operational workflows, and team performance in a fast-paced logistics/service center environment.
Position Overview:
Lead daily Service Center operations, ensuring work aligns with customer requirements and project timelines
Oversee receiving, put-away, picking, and shipping activities while maintaining inventory accuracy and integrity
Supervise and support teams across multiple operational workstreams, driving accountability and performance
Identify and implement process improvements to optimize layout, workflows, and operational efficiency
Communicate effectively with customers, stakeholders, and leadership, maintaining confident on-site ownership
Requirements:
2+ years of experience in inventory control, warehouse/logistics operations, or service center operations
Demonstrated team leadership or supervisory experience with clear examples of driving performance