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IDR, Inc.

4.77 from 6825 reviews
 
Job
Lead Desktop Support Specialist
Rocky Mount, NC, United States
CONTRACT
TERMS: contract
START DATE: 11/2/26

IDR is seeking a Lead Desktop Support Specialist to join one of our top clients in Rocky Mount, NC as a long term opportunity. If you are looking for an opportunity to join an organization who has invested in bleeding edge technology - Apply today! 

At this time, we are only able to consider candidates who can be employed directly on a W-2 basis. C2C, 1099, and third-party vendor arrangements are not available for this position.

Position Overview for the Lead Desktop Support Specialist:

  • This resource will help manage a high volume of Service Desk requests, hardware installations, and customer software support.

Required Skills for the Lead Desktop Support Specialist:

  • Experience with computer hardware, software, peripherals, components, networking protocols, and communications.
  • Installing and imaging new computers and loading appropriate software for customers.
  • Installing and configuring local and network printers and other peripherals.
  • Migrating data and user profiles.
  • Documenting processes and procedures related to technical field support activities.

What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • 401(k) with company match

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