IDR, Inc.

IDR is seeking a dynamic and detail-oriented Epic Analyst to join one of our top clients in San Mateo, CA. This role is perfect for an Epic Willow expert who thrives in a multi-tasking environment and is adept at handling various systems simultaneously. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Epic Analyst : - Provide expert-level support for the Epic Willow system - Handle ticket support and manage multiple tasks and requests concurrently - Support the current LIVE inpatient build and project support for pending Willow Ambulatory go live - Maintain a high level of detail-orientation and a positive attitude in all tasks Required Skills for Epic Analyst : - Proven experience as an Epic Willow expert - Experience with live ticket support - Ability to handle multiple tasks, requests, and systems simultaneously - Highly detail-oriented with a positive attitude - Effective communication skills - Preferred: Experience as a pharmacist or pharmacy tech, former Epic staff, and experience with both Epic inpatient and ambulatory What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row