IDR, Inc.

Help Desk Support Specialist

IDR’s largest client is seeking a Help Desk Support Specialist to join their team!

Responsibilities of the Help Desk Support Specialist:

• Deliver desk-side and remote assistance to users.
• Configure, implement, and maintain workstations in Windows 08–12 and Office 365 environments.
• Support and troubleshoot issues related to LAN, VPN, Active Directory, Microsoft SharePoint, and VOIP systems.
• Install and manage enterprise-level Microsoft applications.

Requirements of the Help Desk Support Specialist:

• A minimum of 3 years of experience supporting Windows 10, Office 365, and Adobe Professional.
• Proficiency in desktop imaging processes.
• Skilled in printer troubleshooting and print server management.
• Competence in utilizing Active Directory.
• Hands-on experience with SharePoint support.

What’s In It for You?

• Join a flexible, friendly, laid back work environment
• Enjoy extremely competitive compensation and benefits package
• Enjoy true work/life balance
• Join an extremely secure organization
• Advance your career by joining an organization that believes in promoting from within

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row