Candice Gamboa

Join Our Team as an Order Processing Agent in Cypress, CA! — Urgently hiring in Cypress!

Job Title: Order Processing Agent

Pay: $20 - $22 per hour Hours: 7:00 AM - 3:30 PM (or 4:00 PM with one hour lunch) Start Date: ASAP

Looking for a role with a flexible schedule and opportunities for growth? Join a dynamic team at Helpmates, a trusted staffing organization, as an Order Processing Agent in Cypress, CA, and make an impact every day!

As an Order Processing Agent, you’ll play a key role in processing and closing out work orders with accuracy and efficiency, collaborating with various departments to ensure seamless operations and exceptional customer satisfaction.

What You’ll Do

As an Order Processing Agent, you will be responsible for:

• Processing and closing out work orders daily with precision and efficiency.
• Validating all work order entries, including labor and parts, ensuring that customer-specific billing requirements are met and resolving any pending issues promptly.
• Entering purchase orders (PO’s) as required, and following up on any pending PO requests to guarantee timely closure of work orders.
• Ensuring that all Scheduled Maintenance work orders are closed before month-end and directing any skips or cancellations to the appropriate personnel.
• Collaborating with the accounting department to resolve credits and invoice disputes effectively.
• Performing additional invoicing-related duties as assigned.

What You’ll Bring

The ideal candidate for this role will have:

• A minimum of 1-2 years of experience in a related field such as billing, accounting, or order processing.
• A high school diploma or equivalent; additional certifications in accounting or related fields are a strong plus.
• Strong attention to detail and problem-solving skills.
• Excellent communication and collaboration abilities to work successfully across departments.

Why Join Us in Cypress?

• Enjoy a friendly work environment with supportive team members.
• Opportunities for career growth and skill development.
• Health and prescription coverage available after onboarding.
• Benefits offered by the employer once hired permanently.
• Retirement plan options are available.

Location & Schedule:

This position is on-site in Cypress, CA, and offers full-time hours from 7:00 AM to 3:30 PM (or 4:00 PM with an hour lunch).

Ready to Take the Next Step?

If you’re ready to start a rewarding career as an Order Processing Agent in Cypress, apply today or contact our recruiting team to learn more. Don’t wait, we’re hiring now!