Carla Monroy

Helpmates is seeking a Licensed Customs Broker – Freight Forwarding for a full-time, in-office position based in Buena Park, CA. We’re looking for a responsible and experienced professional to oversee and support import/export compliance, with a focus on both compliance monitoring and policy development. Salary: $90,000 – $100,000 annually, depending on experience Full-Time | Monday – Friday | 8:00 AM – 5:00 PM (1-hour lunch) JOB DUTIES: 

• Maintain knowledge of applicable international trade laws and regulations related to U.S. Customs and Border Protection (CBP), U.S. Department of Commerce (BIS), and other applicable laws and regulations.
• Support in resolving international trade issues resulting from import and export activities.
• Assist in the development and maintenance of policies and procedures to support import and export compliance requirements.
• Track and assess changing legal requirements and policy trends and their impact on the organization’s operations, policies, practices, and procedures.
• Support and monitor businesses to ensure both import and export transactions are accurately reported through Automated Commercial Environment.
• Develop a transparent organization-wide system for responding to compliance matters.
• Provide guidance and ensure that the organization understands and meets all compliance requirements.
• Conduct appropriate meetings and provide training regarding corporate compliance.
• Develop, direct, and revise policy and procedures to promote and maintain compliance standards within the company.
• Identify non-compliant activity and manage resolution, including the development of corrective action plans with involved departments.
• Ensure proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required.
• Conduct internal audits as needed and prepare reports.

REQUIREMENTS: 

• Minimum of 5 years of experience in customs brokerage and international freight forwarding.
• Licensed U.S. Customs Broker (required).
• College degree (required).
• Strong understanding of U.S. Customs and Border Protection (CBP) regulations and other relevant import/export laws.
• Experience working with CargoWise or similar compliance software.
• Strong communication, organization, and leadership skills.

Education

• Brokerage License

Benefits Overview:

• Medical Plan: PPO with $0 deductible; $1,000 out-of-pocket max per individual and $3,000 for family.
• Vacation: 80 hours per year after probation. After 2 years, you earn an additional 8 hours each year, up to a maximum of 120 hours. Accrual cap is 1.5x your annual allotment.
• Personal Time: 16 hours per year for full-time employees.
• Wedding Leave: 3 days off available before or after your wedding.

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