Helpmates

Customer Service Teller — Urgently Hiring & Customer Service Teller in Los Angeles!

Job Title: Customer Service Representative

Pay: $19.00 - $20.00 per hourHours: Full-time, Monday – Friday with a half-day on SaturdayStart Date: ASAP

Looking for a career with growth potential in a friendly, professional environment? Join a trusted banking organization as a Customer Service Representative Teller in Los Angeles and be at the forefront of delivering exceptional banking experiences. This role offers the chance to develop your skills while working with a supportive team in a dynamic setting that values your contributions.

As a Customer Service Representative Teller, you'll play a vital role in serving our community’s banking needs. You'll collaborate with your team to ensure smooth, friendly service that fosters customer loyalty and trust. Your efforts will help create positive interactions and support the financial well-being of our clients.

What You’ll Do

As a Customer Service Representative Teller, you will be responsible for: Providing outstanding customer service by processing deposits, withdrawals, cash advances, stop payments, wire transfers, and other financial transactions accurately and efficiently. Engaging with customers proactively by recommending and cross-selling banking products and services tailored to their financial goals. Handling inquiries via phone, email, or in-person, and conducting detailed account research to resolve issues promptly. Managing cash operations, including ordering, receiving, verifying, and distributing currency, all while maintaining strict security and compliance standards. Ensuring adherence to the Bank’s Customer Identification Program (CIP) during new account openings, including verifying customer identities and conducting due diligence. Preparing and filing federal reports such as Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) as required to ensure regulatory compliance.

What You’ll Bring

The ideal candidate for this role will have: A High School Diploma or equivalent, or 1-2 years of relevant experience in banking, retail, or cash handling environments. Strong interpersonal skills with a friendly, professional presence that makes customers feel valued. Excellent organizational skills with a keen eye for detail, essential in a fast-paced financial setting. Flexibility to work up to 40 hours a week, including half-days on Saturdays. Prior experience with banking systems or familiarity with compliance protocols (preferred but not required).

Why Join Us in Los Angeles?

Enjoy flexible hours supportive of your work-life balance. Access numerous opportunities for career advancement within a reputable banking organization. Benefit from a competitive hourly wage alongside a comprehensive benefits package once hired permanently. Enjoy affordable health and prescription coverage with no waiting period. Participate in our retirement plans, including 401(k) or pension options, available to eligible employees.

Location & Schedule:

This is an on-site position based at 707 Wilshire Blvd in Los Angeles, CA. The work schedule is structured full-time, Monday through Saturday, with some flexibility for shifts.

Ready to Take the Next Step?

If you’re excited to start a fulfilling career as a Customer Service Representative Teller in Los Angeles, apply today or contact our recruiting team to learn more. Don’t wait—apply now! We’re hiring immediately!