Helpmates

Client Services Account Administrator (Immediate Need)

Job Title: Client Services Account Administrator

Pay: $29.63 per hour

Hours: 8:00am - 5:00pm, Monday-Friday (Hybrid - 3 days in office required)

Start Date: ASAP

Looking for a detail-oriented professional with a banking or financial background? Join us as a Client Services Account Administrator and make an impact every day. As a key member of our team, you’ll manage trust accounts, handle client inquiries, and ensure compliance—all within a reputable financial organization in Santa Ana, CA. You’ll work closely with team members to deliver seamless service and support critical department projects.

What You’ll Do:

• Administer daily operations of over 100 MBS trusts, including RMBS, CMBS, and ABS, ensuring accurate management of trust accounts.
• Manage cash accounts for domestic and international clients, including investment transactions, liquidations, and fund distributions.
• Respond promptly to daily inquiries from clients, investors, and other deal parties, providing exceptional customer service.
• Review and approve monthly distribution payments and statements with accuracy and attention to detail.
• Ensure transaction compliance by reviewing documents to confirm adherence to legal and contractual requirements.
• Maintain and update deal and account information across multiple banking applications.
• Prepare and compile monthly documentation requested by mortgage loan servicers and other stakeholders.
• Collaborate with team members to support department projects and process improvements.
• Ensure compliance with KYC procedures and facilitate smooth new account openings.

What You’ll Bring:

• Proven cash management experience within a banking or financial environment.
• Highly organized with excellent attention to detail.
• Strong written and verbal communication skills.
• Ability to interpret legal and transactional documents.
• Capable of balancing daily responsibilities with strategic concerns.
• Proactive team player who involves others in decision-making.
• Ability to prioritize multiple tasks efficiently in a fast-paced, deadline-driven setting.
• Proficiency in Microsoft Word, Excel, and Cash Applications.

Why Join Us in Santa Ana?

• Enjoy a competitive hourly rate of $29.63 and the opportunity to work with a leading financial organization.
• Benefit from a hybrid work schedule that offers flexibility and work-life balance.
• Gain valuable experience in trust administration, banking, and financial services.
• Access ongoing career development and growth opportunities.
• Join a supportive team committed to excellence and innovation.
• Enjoy comprehensive health and prescription coverage, with no waiting period. Benefits available upon direct hire.
• Retirement plan options available (e.g., 401k) upon permanent employment.

Location & Schedule:

• Based in Santa Ana, CA.
• This position offers a hybrid schedule, combining in-office and remote work.

Ready to Take the Next Step?

If you’re ready to start a rewarding career as a Client Services Account Administrator in Santa Ana, apply today or contact our recruiting team to learn more. Don’t wait—we’re hiring now!