Helpmates

Join Our Team as a Customer Service Representative Teller in Los Angeles! — Urgently hiring!

Job Title: Customer Service Representative

Pay: $19.00 - $20.00 per hour Hours: Full-time, Monday – Friday with a half-day on Saturday Start Date: ASAP

Looking for an exciting opportunity with a supportive team culture? Join a dynamic banking institution as a Customer Service Representative Teller in Los Angeles and make a difference in our customers' lives every day. As a Customer Service Representative, you'll play a crucial role in ensuring a seamless banking experience for our valued clients. You’ll work closely with the branch team to deliver exceptional services that build customer trust and satisfaction.

What You’ll Do:

As a Customer Service Representative Teller, you will be responsible for:

• Delivering outstanding customer service by processing deposits, withdrawals, cash advances, stop payments, wire transfers, and other financial transactions.
• Recommending and cross-selling bank services to enhance the customer experience.
• Answering customer inquiries over the phone and performing thorough account research.
• Ordering, receiving, verifying, and distributing cash while adhering to strict protocols.
• Conducting due diligence and compliance as outlined in the Bank’s Customer Identification Policy (CIP) when opening new accounts.
• Filing Suspicious Activity Reports (SARS) and Currency Transaction Reports (CTRs) as required by regulation.

What You’ll Bring:

The ideal candidate for this role will have:

• A High School Diploma or equivalent; or one to two years of relevant experience and/or training in a banking or high-volume cash handling environment.
• Strong customer service skills and a friendly demeanor to engage effectively with clients.
• The ability to work efficiently in a fast-paced environment, maintaining attention to detail.
• Flexibility to work 40 hours per week, including half-days on Saturdays.

Why Join Us in Los Angeles?

• Flexible hours that promote work-life balance.

• Career growth opportunities within a reputable banking institution.

• Competitive pay and comprehensive benefits package upon permanent employment.

• Enjoy affordable health and prescription coverage with no waiting period.

• Retirement plan: 401k/Pension available to all eligible employees.

Location & Schedule:

This position is on-site in Los Angeles, CA, and offers a structured full-time schedule.

Ready to Take the Next Step?

If you’re ready to start a fulfilling career as a Customer Service Representative Teller in Los Angeles, apply today or contact our recruiting team to learn more. Don’t wait, we’re hiring now!