Helpmates

Job Title: Billing Specialist (Immediate Need)

Pay Range: $26.00-$28.00 hourly Work Hours: 8:00am- 5:00pm Monday-Friday Start Date: ASAP  We are seeking a detail oriented Billing Specialist for a 3-6 month contract opportunity with a reputable company in Orange, CA! The Billing Specialist position plays a key role in the Accounting Department helping to contribute to the company's financial strength by analyzing, managing and interacting with all the open accounts to reconcile invoices. The Billing Specialist job responsibilities:

• Manage complex billing workflows, that involve internal services but also vendor supported transactions.
• Reconcile customer accounts and resolve any billing discrepancies
• Communicate with clients regarding billing inquiries and outstanding balances
• Support month-end, quarter-end, and year-end closing procedures related to billing
• Identify and implement opportunities for automation within the billing function to enhance efficiency and accuracy
• Handle and resolve escalated billing issues from key customers and partners, ensuring effective solutions
• Monitor customer feedback regarding billing processes and implement improvements to enhance the customer experience
• Drive project schedules, deliverables, and communication with stakeholders for billing initiatives

The Billing Specialist job requirements:

• Bachelor’s degree preferred, not required
• 3–5 years of previous service billing experience is a MUST managing complex billing workflows
• Previous service industry experience required
• Hands-on experience with QuickBooks and/or NetSuite required
• Excellent attention to detail, analytical thinking, and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong communication and interpersonal skills.

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