Helpmates

Join Our Team as a Repair Services Technician in Foothill Ranch — Urgently Hiring!

Job Title: Repair Services Technician

Pay: $22.50 - $31.00 per hour Hours: Monday - Friday, 7:30 AM - 4:30 PM Start Date: ASAP

Are you looking for a hands-on role in a growing company that values innovation? Join a leading designer and manufacturer of power testing instruments and systems in Foothill Ranch, CA, as a Repair Services Technician and make an impactful contribution every day.

As a Repair Services Technician, you’ll play a critical role in ensuring the functionality and reliability of our products. You’ll work closely with the Service Repair Manager to diagnose issues and provide solutions that keep our customers satisfied.

What You’ll Do:

As a Repair Services Technician, you will be responsible for:

• Completing RMA repairs and calibrations adhering to 8-10 day repair goals.
• Analyzing and diagnosing technical issues according to design specifications of the serviced equipment.
• Supporting the Service Repair Manager in material control and planning functions to enhance the Repair Process.
• Maintaining and improving department Key Performance Indicators (KPIs).
• Troubleshooting customer setups to replicate issues and resolve escalated customer concerns.
• Reading schematics and applying electrical/electronic principles to diagnose issues to board or component level.
• Applying AC theory to customer problems involving AC power test instruments.
• Executing calibration functions on a variety of instruments and equipment.
• Maintaining a clean, organized, and professional work environment, prioritizing safety.
• Managing time effectively to meet or exceed resolution times.
• Adhering to electrical safety rules established by OSHA and quality guidelines.

What You’ll Bring:

The ideal candidate for this role will have:

• 3-4 years or more experience in AC power electronics.
• An Associate’s or Bachelor’s degree (desired).
• The ability to thrive in a fast-paced repair lab environment.
• Working knowledge of electrical instrument calibration for power, medical, and battery systems.
• Understanding of inventory management and control to effectively perform daily repairs.
• Capacity to work under tight deadlines while adhering to procedures.
• Professional-level verbal and written communication skills.
• Detail-oriented mindset and proficiency in MS Office, along with basic computer skills.

Why Join Us in Foothill Ranch?

• Career Growth Opportunities: Enhance your skills and advance your career in a dynamic environment.
• Competitive Pay and Great Benefits: Enjoy robust compensation and comprehensive benefits once hired permanently.
• Supportive Team Culture: Work alongside a committed team that prioritizes collaboration and professional development.
• Affordable Health Coverage: Enjoy health and prescription coverage with no waiting period.

Location & Schedule:

This position is on-site in Foothill Ranch, CA, with full-time hours from 7:30 AM to 4:30 PM, Monday through Friday.

Ready to Take the Next Step?

If you’re prepared to embark on an exciting career as a Repair Services Technician in Foothill Ranch, apply today or contact our recruiting team to learn more. Don’t wait; we’re hiring now!