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Helpmates

4.66
from 1358 reviews
87% highly recommended
 
Job
Administrative Clerk 830760
Redondo Beach, CA, United States
TEMP
PAY RATE: $19.0 /HR
TERMS: temp
START DATE: 10/27/25
END DATE: 2/27/26
Company in the Redondo Beach area is seeking experienced Administrative Clerks. Job Title: Administrative Clerk  Pay Range: $19.00 - $20.00 Job Duties:  Responsibilities
  • Process Domestic and International Orders: Accurately enter and manage customer orders, ensuring compliance with regulatory, export, and documentation requirements for medical device shipments.
  • Review Order Accuracy: Validate incoming orders for completeness, pricing, product codes, shipping terms, and customer specifications, ensuring alignment with internal policies and external regulations.
  • Coordinate Cross-Functionally: Collaborate with Sales, Customer Support, Manufacturing, Quality Assurance, and Shipping departments to ensure accurate and timely order fulfillment.
  • Monitor Fulfillment and Delivery: Track order progress from entry through shipment and delivery, proactively addressing issues or delays that may affect product availability or customer satisfaction.
  • Maintain Documentation and Compliance: Ensure all order processing documentation meets regulatory and quality assurance standards, including FDA, ISO, and international compliance requirements.
  • Customer Communication: Serve as a point of contact for order-related inquiries, providing timely updates and resolving issues with professionalism and a customer-first approach.
  • Inventory Coordination: Work with Inventory Control to confirm product availability, backorders, and production timelines, particularly for temperature-sensitive or regulated items.
  • Continuous Improvement: Identify and support process improvements to enhance order accuracy, reduce lead times, and support operational efficiency in a GMP-compliant environment.
  • Administrative Support: Assist with generation of reports, record-keeping, filing, and other administrative duties that support order processing and logistics functions.
  • Support Quality and Mission: Uphold the company’s commitment to scientific integrity, customer satisfaction, and global health by ensuring accuracy and excellence in every order handled.
Skills/Abilities
  • Understanding of order processing, shipping, and inventory control practices
  • Familiarity with ERP systems and order management software
  • Working knowledge of documentation and compliance requirements in a regulated industry (e.g., medical devices, healthcare, or laboratory products)
  • Basic accounting or invoicing procedures
  • Knowledge of FDA, ISO, or quality system regulations (a plus)
  • Strong data entry skills with a high degree of accuracy and attention to detail
  • Proficiency in Microsoft Office applications, especially Excel and Outlook
  • Excellent written and verbal communication skills
  • Organizational and time management skills to handle multiple tasks and deadlines
  • Strong problem-solving skills for addressing order discrepancies and customer issues
  • Ability to maintain accurate records and follow standard operating procedures (SOPs)
  • Customer service orientation with a professional, responsive approach
  • Ability to work collaboratively with cross-functional teams in a fast-paced, regulated environment
  • Ability to adapt to evolving processes and systems while maintaining accuracy
  • Ability to follow instructions, adhere to quality standards, and escalate issues appropriately
  • Ability to learn and apply industry-specific product knowledge
  • Ability to prioritize and manage multiple orders and requests efficiently
  • Commitment to supporting Quantimetrix’s mission of de
 
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