Helpmates

Helpmates is seeking an Order Processor to join our team. The ideal candidate will be responsible for processing and closing out work orders accurately and efficiently while collaborating with different departments to ensure smooth operations and customer satisfaction.  

Pay Rate: $20 - $22/hr. Depending on experience 

Schedule: 7:00 am - 3:30 pm  (or 4pm with one hour lunch) Duration: 2 -3 month project  Job Duties: 

• Process and close out work orders daily accurately and efficiently.
• Validate all work order entry (labor, parts, etc.), ensure customer specific billing is followed and resolve pending issues to resolution.
• Ensure PO’s are entered, if required, and/or follow up on pending PO requests to ensure work orders are closed in a timely manner.
• Processor is expected to ensure all Scheduled Maintenance work orders are closed prior to month end and skips or cancels are routed to the correct department personnel.
• Processor will work with the accounting department on credits and invoice disputes to resolution.
• Additional job duties as assigned related to invoicing.

Requirements: 

• Experience: Minimum of 1-2 years of experience in a related field such as billing, accounting, or order processing.
• Education: High school diploma or equivalent required; additional certifications in accounting or related fields are a plus.

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