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Customer Service Support - Bachelors degree desired 819853
Torrance, CA, United States
TEMP
PAY RATE: $20.0 /HR
TERMS: temp
START DATE: 1/13/25
END DATE: 3/31/25
We have an immediate opening for a detail-oriented and enthusiastic Customer Service Support Representive to provide top-notch service to our customer in the Torrance area.
Job Title: Customer Service Support Representative
Days: Monday - Friday - Must be flexible with Overtime
Pay: $20.00 Skills & Education:
Qualifications & Skillset:
Experience in multi-channel customer support (phone, SMS, chat, and email).
Tech-savvy, with familiarity in Zendesk, Shopify, Gorgias, and Slack are a plus.
A degree is preferred but not mandatory if the candidate has relevant experience in customer service or support roles.
Excellent communication skills, both verbal and written, with a customer-first approach.
Ability to manage customer inquiries efficiently, solve problems, and de-escalate/escalate when needed.
Previous customer service experience is a must.
Flexibility to cover reception duties occasionally.
1 year plus is required
Bilingual English/Spanish preferred but not required