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HSS Job Title: Long Term Care Manager- Hybrid
Company Job Title: Clinical - LTSS Service Care Manager
Staffing specialist: Teresa Baker
Hiring Manager: Sylwia Liro
Req: 178629-1
# of Openings:1
Length of Assignment: RTH; 3-6 months
BR: 46
Compensation: $28-$33 per hour
FTE conversion is normally $68-$70K with opportunity for annual merit increases with the % of it being based on performance -
Shift: M-F 8am-5pm EST
Training: M-F 8am-5pm EST for 4 weeks and is not flexible and cannot have any time off
Will be 4 weeks long – 1st 2 weeks will be instructor led online, then next 2 weeks will be shadowing experiences
Location: up to 80% field based - Must live in Region C/5 - Pinellas County
Start Date:7/13
Must clear 2 Mondays prior - start dates are the 2nd Monday of every month ONLY
Recruiter Sub Requirements
Minimum Qualifications:
Bachelor’s degree
2+ years of case management experience and completing field visits for long term care Medicaid/Medicare, Home Health, or Discharge planning
Case load number and types of patients, and field visits must be in the resume or HM will DQ
Must be comfortable going into members’ homes for assessments and able to handle caseloads of 50-100 members
Ensure fieldwork experience is visible on the resume – will be DQ'd by manager otherwise
Typing test - please include WPM on resume - looking for 40+ WPM
Must have experience with EMR and able to complete documentation within 24 hours into the system
Must have a Valid and Active Driver’s license
Must have MS Office exp - excel, outlook, word
Strong tenure - please include reasons for leaving for positions that are less than a year or gaps larger than a month
If they are currently working a PRN/PT job - please indicate on the resume that they are leaving the role or not for a quicker submittal process. This is also helpful for the managers when they are reviewing resumes because of the conflict of interest policy.
If keeping role please put: "Planning on keeping role, does not interfere with shift and can opt of Centene members"
Candidates’ ENTIRE address and highlight all case management experience in the resume
WFH capability – smart phone, private workspace, high speed internet
Preferred:
Bilingual Spanish/English
Exp with geriatric population - highly preferred
Exp working with TruCare
Knowledge of healthcare and managed care preferred
Home health, long term care exp or Discharge planning exp
BSN
Targeted Case Manager
Community Agency Worker
DQ:
Does not live in counties listed above
No field work experience
Having only pediatric case management experience (getting more insight on this if there is any flexibility with some exp in pediatrics but would avoid for now)
If address is not on resume
Working another position along this role that sees sunshine patients that they cannot opt out or conflicts with schedule
Does not score 40 WPM or above on typing test
Any time off in the first 30 days of training - not flexible
In process of moving to Florida - must already be moved and settled
Best Candidates:
1st Best: Case manager coming from Home Health, Long Term Care or Discharge Planning
In Depth Information to Provide Candidates:
Travel: Monthly and quarterly member contact and will include 80%-90% travel - Will receive IRS mileage rate
they try to keep the travel radius within 15-30 miles of where the candidate lives
most likely will have a mixed case load of seeing members in their homes, and members at nursing facilities ASL/LTC
Candidate is able to pick when they do their member visits each week but they must see their members at least 1x every 3 months so on average they will do about 3 visits each week but will depend on their case load
On average each visit could be 45 minutes-1 hour long, normally the new member orientation could go over an hour but that will only be completed with new members
About the Job:
Candidates will be utilizing True Care- Candidates should be able to complete assessments with 90 min (19 pages) – Then are responsible for entering the data into the system
Responsible for members gaining access to needed services through coordination and integration of medical and long-term care services for orientation, care plan development, assessment, and care coordination.
They will be assessing needs of elderly patients-i.e. asking them questions to see what type of services they need for expr home health care
Working with the impoverished elderly population (65+ yrs. old).
Managing a case load for healthcare members with long term care needs.
Will have a mix case load of Home Members and Nursing Members
Home Members: Within a quarter (3 months) they will need to see the member in person 1x then call the member 1x the 2 other months they do not see the member in person. If there has been a major change in health they may have to see the member instead of calling them that month.
Nursing Members: Are seen monthly in a facility. Their caseload will be grouped together with all the members in the same nursing facility so all onsite visits could be seen onsite the same day.
Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a drivers license.
Able to build and schedule their meetings throughout the week but must have time management skills to stay in compliance
Member assessments and notes.
Assessments: State Mandated 701B – includes demographics, some medical, functionality: Ex: bathing, eating, dressing, home meals, cleaning, food, walking
Visits on average for a new member could be 2-3 hours long, and for a member after 90 days are an hour long on average
Will depend if the member is bed-bound as those will take longer with medical devices, supplies
If the member has early dementia they normally have a care giver so it is quicker
Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development
Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact
Authorize and coordinate referral for services
Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care
Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long term care services
Assist member with filing and resolving complaints and appeals
Company Job Description
Responsible for members gaining access to needed services through coordination and integration of medical and long term care services for the purpose of orientation, care plan development, assessment, and care coordination.
Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development
Monitor delivery of services and follow-up with members, caregivers, or providers through in person visits and telephonic contact
Authorize and coordinate referral for services
Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care
Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long term care services
Assist member with filing and resolving complaints and appeals