Brandon Schabbel

6/17 - Moved to Hold (3 CS) HSS Job Title: Mail Production Specialist Company Job Title: Business Operations - Mail Production Specialist Staffing Specialist: Jerome Pulido Hiring Manager: Sam Ross 

Req: 178969-1

• # of Openings: 3 Spots

Length of Assignment: RTH - 6 months (possibility to extend) MU or BR: Bis ops 40% Compensation Notes: $19 hour Shift: Monday-Friday 8am-4:30pm CST

• Up to 8 hrs of OT per week (Daily OT flexes based of mail counts)

Location: Onsite 

• 1350 Airpark Dr. Farmington MO 63640

Start Date: ASAP

Recruiter Sub Requirements:  Minimum Qualifications:  

•  High school diploma or GED
• MUST have experience working in a production-based environment
• Will accept an office administrative role but need to see mail handling/detail oriented job duties on the resume 

• Ability to stand for long periods of time and lift up to 35-40 lbs 
• Strong tenure at previous positions  (please provide reasons for leaving positions less than a year)

Soft Skills:

• Strong attention to detail
• Problem solving
• Strong work ethic (Attendance and time management)
• Independent worker- the work is monotonous

Preferred:

• medical office exp 
• HC preferred
• 1+ years of experience working in mail production facility or working with mail in general 

Best Candidates:

• 1st Best: Mail Inserting Operator OR Mail room clerk from a large corporation like Walmart or Amazon 
• 2nd Best: Anyone with experience in a mail production facility
• 3d Best: Independent worker with strong technical/ manufacturing skills

In Depth Information to Provide Candidates:  From HM:

• Roles are opened to backfill the team who moved into claims - this is an entry level role to get their foot in the door with Centene :)
• Team works based on an hourly quota but are measured by it weekly so it is not micro-managed as they know one day may be slow and the next day could make up for it 
• Quotas are created based on current team and other factors
• Small envelopes ("trays") have a smaller hourly quota, then big business which are the paper-sized envelopes, then boxes which might have 4000 pagers per hour quota, but each box is 500 pages itself
• Communication is key in this role

Day to Day Duties: 

• To distribute incoming and outgoing correspondence
• Meet established department production and quality standards
• Assist team members in other areas (in-office or remote) to align with business needs
• Open, sort and prepare incoming documents
• Image incoming paper documents
• Maintain appropriate records, files and processing documentation
• Assist team members in other areas to align with business needs
• Mailroom process Claims mails for enterprise departments 
• Production based environment 

Company Job Description

• Open, sort and prepare incoming correspondence
• Scan incoming correspondence
• Record specified incoming documents
• Appropriately file imaged claims, appeals, adjustments and inferior quality imaged claims
• Generate and mail correspondence related to submission errors
• Able to lift totes weighing 35-40 pounds
• Mandatory overtime is required

Additional Information

• The mail sorting role is dynamic and engaging due to its fast-paced environment and the crucial part it plays in the logistics and delivery process.
• It offers the satisfaction of seeing tangible results daily and being a key part of ensuring communication and packages reach people efficiently.
• The physical and task-oriented nature of the job also makes it ideal for someone who enjoys staying active and organized.
• Working in the mailroom to process claims mail for enterprise departments
• Production based environment
• Hiring these contractors to have a flexible work force to meet the ever changing needs of the team
• The team culture in a mail sorting environment is often collaborative, supportive, and driven by a shared goal of accuracy and efficiency. There is a strong sense of camaraderie, as team members often rely on each other to meet deadlines and maintain high standards. Many teams foster a respectful, inclusive environment where everyone's contribution is valued.
• Compared to similar entry-level roles in retail or warehousing, mail sorting tends offer less customer interaction (for those who prefer a behind-the-scenes role).
• Opportunity to work in a secure and well-established industry
• Value added or experience gained:
• This role builds valuable skills in time management, organization, attention to detail, and teamwork. It also offers hands-on experience in logistics and supply chain operations—an area that continues to grow across many industries.