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MIKKI IS GOOD. NOTHING BAD TO SAY. But iI feel improvement is needed in assistance with application process. REAL PERSON TO SPEAK WITH DURING APP AND PAYROLL PROCESS. SOMEONE (ONE PERSON) WHO KNOWS MORE THAN ONE OR TWO THINGS ABOUT THE PROCESS. TO BE ABLE TO REACH WHO CAN HELP WITH MORE OF THE PAPER WORK ESPECIALLY THE TAX FORMS. SAVING TIME FOR EVERYONE.