Cathleen Westfall

Job Opening: Customer Service Representative

Location: Sabattus, ME (with potential travel) Schedule: Monday–Friday, 8:00 AM–5:00 PM, must be flexible to occasional Saturdays Pay: $19–$22/hour (higher pay available for experience)

 

Join a professional and customer-focused team as a Customer Service Representative. This full-time position offers a dynamic role where you’ll assist customers with routine transactions, manage account maintenance, and help connect people with the financial services they need.

 

What You’ll Do:

• Assist customers with daily banking needs including deposits, withdrawals, transfers, and more
• Respond to inquiries regarding debit cards, address changes, and account profile updates
• Open new accounts for individuals and businesses
• Maintain accurate and organized records
• Support customers in using digital banking platforms
• Promote and cross-sell financial products and services
• Handle cash efficiently and securely
• Perform branch opening/closing procedures as needed

Must-Haves:

• Previous customer service experience
• Strong cash-handling skills (Office retail experience is a plus)
• Comfortable using computers and Microsoft Office
• High attention to detail and strong record-keeping abilities
• Reliable, trustworthy, and professional
• Strong written and verbal communication skills
• High School diploma or GED

Nice to Haves:

• Prior experience in banking or financial services

Other Requirements:

• Must pass a background check and credit check
• Able to stand for extended periods and lift up to 20 lbs
• Punctual and flexible to work occasional Saturdays

Apply today if you have a passion for customer service and want to grow in a supportive and professional banking environment!