Cathleen Westfall

The Customer Service Representative job in Auburn, Maine is responsible for managing customer calls, handling order entries, assisting walk-in clients, and maintaining customer accounts. You’ll need a solid understanding of sales, customer service, and basic administrative tasks. This is a full-time, temp-to-hire position.

• Manage daily customer calls and promptly handle order entries
• Maintain & update customer accounts, including promotions/ specials
• Process quotes, orders, and inquiries with accuracy and efficiency
• Assist walk-in customers at the front counter with a friendly demeanor
• Provide additional AP/AR support for bookkeeping if applicable

Customer Service Representative Qualifications:

• High School Graduate or equivalent
• 2+ years of customer service or sales experience preferred
• AP/AR skills are a strong plus for future bookkeeping responsibilities
• Proficiency with computers and basic marketing knowledge preferred
• Strong attention to detail, time management, and communication skills
• Friendly, customer-focused demeanor with proactive problem-solving abilities
• Ability to adapt to workload changes and maintain accuracy
• Ability to pass a 10-year state background check   

Customer Service Representative Details:

• Schedule: Monday-Friday, 7:30 AM – 4:00 PM (No weekends or major holidays)
• Pay Rate: $20.00 per hour
• Start Date: ASAP
• Dress Code: Business casual/ closed-toe shoes required

Customer Service Representative Benefits:

• Health and prescription coverage (while on assignment through Bonney)
• Employer benefits offered upon permanent hire
• $$ Referral Bonus Program$$ – Ask us for details!

If you’re a detail-oriented, customer-focused professional looking for a role with stability and growth potential, apply for our Customer Service Associate role today! We’re excited to connect with candidates who bring strong organizational skills and a willingness to take initiative.