Jamie Rice

As a Customer Service Representative in Portland, ME you will play a vital role in our customer service and sales support operations. You will be responsible for maintaining relationships with customers and agencies, ensuring the seamless coordination of moves, and delivering top-notch service.   

Customer Service Representative Duties:

• Answering Phones and Directing Calls: Efficiently manage incoming calls and provide assistance as needed.

• Working as a Team: Collaborate with a move consultant to provide quotes, book local moves, and cultivate customer relationships.

• Overseeing Move Details: Once a move is booked, take ownership of the file, coordinate dates, and serve as the primary point of contact for the shipper.

Customer Service Representative Qualifications:

We provide comprehensive training for the moving industry side of the role, but we expect candidates to bring the following qualifications:

• Prior office experience, including phone etiquette, computer skills, and general office tasks such as filing.

• Strong customer service skills with a positive attitude.

• Exceptional attention to detail and organizational abilities.

• Proficiency in multitasking and the ability to learn and adapt quickly.

Customer Service Representative Details: 

• Schedule: Monday to Friday, 8:00 a.m to 5:00 p.m

• Pay Rate: $20/Hr. to $22/Hr.

• Start Date: ASAP

Customer Service Representative Benefits:

• Health and prescription coverage (while on assignment through Bonney)

• Full benefits package offered by the employer once hired permanently 

If you believe you are a qualified candidate for our Customer Service Representative role please apply or contact us today! #BSCP