Benchmark IT - Technology Talent

Software Release / Technical Documentation Manager- Long-term Contract - Hybrid For our direct client in Northern New Jersey, a prestigious global firm, we seek an experienced professional with strong document management and writing/editing experience for a 6-mo+ consulting assignment, with possible extension beyond.   In this role, the responsibilities include:  

• Software Release management activities
• Development and publication of release material which includes a broad spectrum of content and intended target audience:
• Product release materials (deployment teams) Installation and related technical specifications (IT teams)
• Validation and testing materials (deployment teams)
• Operations and support guidance (deployment and central support teams)
• Delivered in multiple formats (e.g., written (multiple formats and structures), video, etc.)

  Specific job duties include accountability for:

• End to end preparation of relevant product release materials including release summaries, release messages and relevant product websites
• Design and continuously improvement of the release materials process and framework required to enable release materials planning and delivery
• Developing and maintaining strong subject matter understanding of the products in client's application portfolio
• Engaging with documentation owners and guidance professionals to drive design, development and packaging of required product publications, aligned and integrated within the overall product release cycle and schedule for a given release milestone.
• Managing the gathering of release materials and documentation scope (Baseline) – for each release milestone
• Leading the solicitation of inputs for key deliverable-level planning details (i.e., deliverables by category including, owner, action, completion / publish timing, format, resource requirements etc.)

  Desired Skills: 

• Working with preparation of technical documentation– focused on technology application product documentation / content management experience
• Project management
• Strong skills Using Microsoft Office product suite (Word, PowerPoint, Excel, Visio) and project management tools
• Working with Microsoft SharePoint document management system and Microsoft Teams collaboration

  Other attributes desired:

• Excellent teamwork – including working with multiple stakeholders in a highly matrixed organizational structure
• Excellent collaboration and communication skills, including working in international and multicultural environment.
• Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives
• Sees opportunities for efficiency and drives continuous improvement
• Proven ability to work efficiently towards deadline and making robust, balanced and independent decisions on priority
• Proven ability to work with large volumes of data with accuracy and attention to detail
• Proven ability to focus on broader context and the ability to plan and adapt for contingencies
• A high level of independence, energy and integrity; respect for a diversity of opinions and styles
• Acceptance of accountability and responsibility.

Hybrid schedule:  Please note the consultant will be work onsite in the Montvale NJ  office on a hybrid basis (Tues through Thurs in office, can work from home Mon & Fri).