Gemma Harfield

Role Overview To be part of an experienced engineering team delivering the highest level of service to our customers as a Crane Service Engineer. You will be inspecting, servicing, maintaining and repairing customers overhead cranes and lifting equipment across a wide range of industries. You will also offer advice to customers on safety and operational improvements to ensure they stay compliant. Key Responsibilities of Role Inspect, service, maintain and repair overhead cranes and lifting equipment across a wide range of industries including but not limited to overhead cranes, jib cranes, runway systems, hoists, light cranes and mobile gantries. Diagnose and repair electrical faults, often without the aid of detailed electrical drawings. Carry out fault finding and repairs on various equipment, such as: Motors, inverters and drives Gearboxes, hydraulics and pneumatics Control panels and associated electrical systems Perform basic welding and fabrication tasks where required (desirable). Operate and work safely with overhead cranes and lifting equipment, including slinging and lifting operations. Troubleshoot complex engineering challenges, ensuring minimal downtime for customers. Work safely at height and in confined or challenging environments. Maintain accurate service records and provide clear reports to customers. Deliver excellent customer service by being professional, approachable and safety-focussed. Day to Day Tasks Travelling to customer sites in your company vehicle. Conducting planned maintenance or responding to breakdowns. Diagnosing faults on electrical systems, drives, motors, gearboxes and control equipment. Inspecting lifting equipment and identifying safety or compliance issues. Carrying out necessary repairs, adjustments, or component replacements. Liaising with customers to explain work completed and advise on safety or operational improvements. Recording completed work and updating compliance documentation. Key Skills and Experience Electro-mechanical background with an electrical bias (time-served preferred). Strong electrical fault-finding experience, confident working without drawings. Experience with three-phase systems and associated equipment. Hands-on experience with cranes, hoists, inverters, drives, motors and gearboxes (preferred). Understanding of hydraulics, pneumatics and mechanical lifting equipment. Welding/fabrication experience (desirable). Previous experience operating and maintaining overhead cranes (desirable). Comfortable and competent working at height. Valid UK Driving Licence (essential). Job Description Crane Service Engineer (Electrically Bias) Department Cranes & Lifting Branch Teesside Direct Reports None Reports To Engineering Manager and Engineering Services Manager Salary Banding £40,000-£48,000 Date July 2025 Additional Desirable Qualifications and Training Abrasive Wheels EMSS/CCNSG Safety Passport Harness Training IPAF LEEA Working at Height Person Specification Minimum 3 years’ experience in cranes, lifting equipment or other heavy industry related electro-mechanical engineering (multiskilled experience included). Strong technical knowledge of overhead cranes, hoists, lifting equipment or related technologies. Proven experience with electrical systems, including fault finding (with and without drawings). Confident working with three-phase systems, motors, inverters, drives and gearboxes. Familiarity with hydraulics, pneumatics and mechanical lifting systems . Comfortable working at height and in challenging environments. Thorough understanding of safety regulations, compliance requirements and industry standards. Strong problem-solving and analytical skills with a methodical approach. Excellent communication and customer service skills, with the ability to explain technical issues clearly. Effective organisational and time management abilities, able to prioritise multiple jobs. Strong commitment to safety, compliance and quality standards. High level of integrity and professionalism. Positive, proactive and adaptable approach to work. Ongoing commitment to continuous improvement and professional development