Astute’s Nuclear team is collaborating with the leading provider of sealing solutions for cable and pipe transits to recruit a Customer Service Advisor to support with their daily operations.
The Customer Service Advisor role will combine customer service duties, order processing, aftersales and logistic support as well as invoicing and credit control processes. The position offers a generous bonus scheme and a chance for growth.
If you’re an experienced Customer Service Advisor and are looking to work for an organisation that puts integrity and people at the forefront of everything it does, then submit your CV to apply today.
Responsibilities and duties:
As the Customer Service Advisor, you will be:
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Handle incoming enquiries via calls and emails, providing quotations, technical documentation, and general customer support.
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Manage order processing through the ERP system, oversee logistics, and ensure timely delivery of goods.
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Coordinate invoicing, credit control, and aftersales communication to ensure smooth payment and customer satisfaction.
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Support internal and external sales teams and perform general office administration to maintain an excellent customer experience.
Professional qualifications:
We are looking for someone with the following:
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Experience using an ERP system (IFS preferred)
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Ability and confidence to prepare and present solutions and strategies to groups of co-workers, clients or prospects.
Personal skills
The Customer Service Advisor role would suit someone who has:
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Excellent communication and time management skills
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Desire to grow within a company
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Ability to use Microsoft programs
Salary and benefits of the Customer Service role
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A salary of up to £30,000
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20-40% bonus paid quarterly
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Pension contribution, healthcare package and anniversary bonus
INDNUC
