ASG Pharmacy

Job Title: Pharmacy Technician (Call Center / Data Entry)

**HIRING for multiple locations!  Location: Openings in Issaquah, WA & Everett WA Start Date: ASAP

Job Description:

We are seeking a patient-focused Pharmacy Technician to join our team in a high-volume, fast-paced mail-order pharmacy environment. The ideal candidate will have strong experience in customer service, particularly within the pharmacy field. Your role will involve a variety of tasks, including handling inbound calls, managing data entry, addressing patient needs, processing prescriptions, and coordinating with doctors. You will work in a rotating schedule and perform different job duties based on the needs of the department.

Key Responsibilities:

• Perform data entry and handle inbound calls, including prescription processing, copay information, and addressing patient requests.
• Make outbound calls to patients and doctors as necessary.
• Handle patient calls with empathy, providing guidance and support regarding their prescriptions and any necessary changes.
• Process payments and assist with other administrative tasks in a high-volume, fast-paced environment.
• Rotate through various duties based on the department's needs (schedule rotations known 3 weeks in advance).
• Adapt to a dynamic work environment with changing priorities.

Job Requirements:

• WA State Pharmacy Technician license required.
• Prior experience in a call center, data entry, and patient-oriented roles is preferred.
• Must be comfortable with rotating schedules and adapting to different job duties.
• Strong verbal communication skills are a must.
• Ability to multitask effectively in a high-pressure environment.

Schedule:

• Rotating shifts: 7 AM - 7 PM (Mon-Fri), 8 AM - 4 PM (Sat)
• 40 hours per week with 8-hour shifts.
• No Sundays, but rotating schedule will be set 3 weeks in advance.

Compensation:

$20-24/hr based on experience/certifications Work Environment:

• Mail-order pharmacy environment (no walk-ins).
• Will work closely with doctors, patients, and other pharmacy professionals.

To Apply:

If you are a customer-service-driven pharmacy technician with excellent data entry and communication skills, apply today to join our team! #RXTEM