Gabby Reed

IDR is seeking a M365 Systems Analyst to join one of our top clients for an on-site opportunity in Austin, TX. This role involves providing technical support and administration for Microsoft 365 services within a large organization, ensuring optimal performance, security, and compliance. The company specializes in a regulated industry, focusing on delivering seamless collaboration and communication solutions to its users.

Position Overview for the M365 Systems Analyst:

• Provide technical assistance for Microsoft 365 services such as Exchange, OneDrive, Purview, Viva, and Loop.
• Support user connectivity, troubleshoot performance issues, and manage security and compliance settings.
• Proactively monitor system health, document configurations, and maintain high availability.
• Collaborate with business units to gather requirements and implement productivity solutions.
• Assist in planning and executing IT projects related to Microsoft 365.

Requirements for the M365 Systems Analyst:

• 7+ years of experience administering M365 environments in a large organization.
• 7+ years of experience with Microsoft 365 tools including Power Automate, Power Apps, Teams, and OneDrive.
• Proven experience implementing governance and compliance policies in a regulated environment.
• Strong troubleshooting, communication, problem-solving, and security best practices knowledge.
• Ability to create technical documentation and deliver user training.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.