Read authentic reviews from customers, clients and employees.
Find top rated recruiters on the GR Marketplace
IDR is seeking a Senior IT Infrastructure Project Manager to join one of our top clients for an opportunity in San Francisco, CA. This role focuses on leading complex, customer-facing IT infrastructure and technology services projects within a professional services environment. The ideal candidate brings strong commercial and financial accountability alongside hands-on project delivery expertise and excellent client communication skills.
Position Overview for the Senior IT Infrastructure Project Manager :
Lead end-to-end delivery of complex, customer-facing IT infrastructure and technology services projects, ensuring alignment with scope, timelines, budgets, and customer expectations.
Manage project financials, including budgets, forecasting, revenue, profitability, resource costs, and margin performance.
Proactively identify and address cost overruns, margin erosion, scope creep, and financial risks, including managing change orders.
Serve as the primary customer point of contact, managing stakeholder relationships, expectations, and project communications.
Develop and maintain project plans, schedules, resource allocations, risk/issue logs, and status reporting.
Coordinate internal engineering teams, technical resources, vendors, subcontractors, and customer stakeholders throughout project delivery.
Oversee technical implementations involving data center infrastructure, networking, structured cabling, low-voltage systems, or related technologies.
Partner with sales, finance, and delivery leadership to ensure successful project execution and financial performance.
Requirements for the Senior IT Infrastructure Project Manager ::
7+ years of project management experience within IT infrastructure, professional services, systems integration, or related technical environments.
Proven experience managing revenue-generating projects for external customers, rather than solely internal IT initiatives.
Strong financial/commercial project management experience, including budget ownership, profitability, margin management, forecasting, and cost controls.
Demonstrated experience identifying and managing scope creep, change orders, financial risks, and margin erosion.
Experience delivering complex IT infrastructure, networking, data center, low-voltage, or related technology implementation projects.
Strong client-facing communication, stakeholder management, problem-solving, and leadership skills.
Ability to independently manage multiple projects while balancing technical delivery, customer satisfaction, and financial performance.
Preferred Qualifications:
Experience within an IT professional services organization, managed services provider, or systems integrator.
Data center infrastructure deployments, network implementations, structured cabling, fiber installations, or low-voltage project experience.
Experience managing electrical/construction-related infrastructure projects involving technical installations.
ServiceNow consulting or implementation project experience, including configuration, customization, and deployment.
Familiarity with ServiceNow Strategic Portfolio Management (SPM).
Experience supporting enterprise or public sector customers.
PMP certification or equivalent project management certification.
Bachelor's degree in Business, IT, Engineering, or a related field.
Why IDR?