Santa Clara, California, United States
IDR is seeking a GTM Operations Director to join one of our top clients for a remote opportunity. In this role, you’ll build and run the operating model that scales partner-delivered and embedded solutions, enabling predictable growth and strong partner satisfaction across regions and routes-to-market. You’ll serve as the operational “control tower” connecting partnerships, product, sales, finance, and legal to ensure compliant execution and high-quality delivery.
Position Overview for the GTM Operations Director:
- Own and scale the end-to-end operating model for partner and embedded solution motions (onboarding through execution, billing, and support)
- Run operating cadences (QBRs/MBRs), pipeline and forecast reviews, and program health reporting to drive predictable outcomes
- Define governance (RACI, approvals, controls) for complex/non-standard deals and new embedded constructs
- Lead process, systems, and tooling improvements to streamline partner GTM workflows while maintaining compliance and controls
- Establish performance metrics and dashboards; use insights to identify bottlenecks, prioritize improvements, and drive measurable impact
Requirements for the GTM Operations Director:
- 10+ years of experience in SaaS operations, revenue operations, or partner/channel operations
- Demonstrated success designing and running complex GTM operating models with measurable business impact
- Strong cross-functional leadership skills partnering with senior stakeholders across sales, partnerships, product, finance, and legal
- Experience building metrics, dashboards, and operating rhythms for forecasting and performance management
- Excellent communication skills with the ability to translate operational complexity into executive-ready recommendations and decisions
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Remote