Donte Jean Pierre

IDR is seeking a Senior Network Engineer – Retail Voice & Wireless Escalation to join one of our top clients for an opportunity in Brentwood, TN. This role is central to supporting enterprise retail networks, focusing on voice and wireless infrastructure to ensure seamless real-time communication across multiple locations. The organization operates within the retail industry, emphasizing reliable network performance and operational excellence.

Position Overview for the Senior Network Engineer – Retail Voice & Wireless Escalation:

• Serve as the primary escalation point for retail store voice and wireless performance issues.
• Lead troubleshooting efforts across wireless, switching, and SD-WAN layers to quickly identify root causes.
• Analyze end-to-end traffic flow from MPOS devices through store LAN and WAN infrastructure.
• Support voice-over-WiFi performance and optimize QoS settings for voice stability.
• Collaborate with retail deployment partners and cross-functional teams to improve network performance.

Requirements for the Senior Network Engineer – Retail Voice & Wireless Escalation:

• 5+ years of enterprise network engineering experience.
• Strong understanding of TCP/IP, OSI model, and enterprise routing concepts.
• Experience with BGP and OSPF fundamentals.
• Advanced troubleshooting experience in Aruba wireless environments.
• Hands-on experience with Ekahau for wireless surveys and validation.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.