Caroline Townsend

IDR is seeking a Senior Voice Engineer to join one of our top clients for an opportunity in Macon, GA. This role involves supporting and maintaining enterprise telecommunications infrastructure within a healthcare environment. The company specializes in health services, providing innovative communication solutions to facilitate seamless patient and staff interactions.

Position Overview for the Senior Voice Engineer:

• Responsible for supporting the installation, configuration, and maintenance of Cisco Unified Collaboration systems including Cisco Call Manager and Unity voicemail.
• Conduct capacity planning, system testing, and troubleshooting of VoIP, video conferencing, and related systems.
• Assist with telecom infrastructure administration and provide technical support for enterprise communication initiatives.
• Ensure system redundancy, backups, disaster recovery, and system upgrades are properly executed.
• Collaborate with on-site teams at multiple Atlanta hospital locations for daily operations and system support.

Requirements for the Senior Voice Engineer:

• Minimum of three years of hands-on experience with Cisco Call Manager and associated voice/video equipment.
• Proven experience in implementing, configuring, and maintaining telecommunications infrastructure.
• Knowledge of VoIP systems, video conferencing, and related software.
• Ability to work on-site at two main Atlanta locations, Monday through Friday.
• Strong troubleshooting and capacity planning skills in a healthcare environment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.