Sarah Justmann

IDR is seeking a Implementation Business Analyst to join one of our top clients for an opportunity in Nashville, Tennessee. In this role, you will support a large-scale court software implementation by partnering with key stakeholders to gather requirements, document processes, and help ensure solutions align to operational needs. This is a great opportunity to contribute to a high-impact, public-sector technology program and work cross-functionally with implementation and project teams.

Position Overview for the Implementation Business Analyst:

• Partner with court stakeholders and implementation teams to elicit, clarify, and document business requirements
• Map current-state processes and help define future-state workflows within a new court software solution
• Create clear process documentation, procedures, and end-user instructions to support adoption
• Support implementation activities including testing coordination, issue documentation, and follow-up
• Communicate progress, risks, and blockers while helping drive practical problem-solving across teams

Requirements for the Implementation Business Analyst:

• 3–5 years of experience in a Business Analyst (or closely related) role
• Knowledge of court operations and familiarity with technology used in a court environment
• Demonstrated experience with requirements gathering, process mapping, and translating user needs into actionable documentation
• Strong written and verbal communication skills, with the ability to document detailed, repeatable process instructions
• Ability to work independently, manage priorities, and adapt quickly while supporting a complex implementation

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.