Sarah Justmann

IDR is seeking a Claims Authorization Specialist to join one of our top clients for a hybrid opportunity in Lehi, Utah. This role supports the Claims Operations team by managing claim adjudication processes, ensuring proper validation of coverage, and communicating outcomes effectively. The organization is a leader in the insurance and claims management industry, dedicated to providing exceptional service and support to its clients.

Position Overview for the Claims Authorization Specialist:

• Respond to a high volume of claim authorization requests professionally and efficiently.
• Analyze claims to determine eligibility by evaluating diagnosis, product details, and contractual terms.
• Interpret and evaluate contract language to qualify claims for coverage.
• Process cash-settlement offers and coordinate contractor dispatch requests.
• Provide subject matter expertise and escalation support to contact center teams.

Requirements for the Claims Authorization Specialist:

• High school diploma or equivalent
• 2+ years of experience in claims authorization or in a contact center environment
• Proficiency in Microsoft applications (Excel, PowerPoint and Word)
• Ability to interpret and evaluate contract language
• Strong communication and analytical skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid