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Sarah Justmann

IT Recruiter at IDR, Inc.
4.89 from 97 reviews
Job
Senior Solutions Engineer
Knoxville, Tennessee, United States
DIRECT HIRE
TERMS: direct hire
START DATE: 11/30/26

IDR is seeking a Senior Solutions Engineer to join one of our top clients for a remote opportunity. In this role, you’ll act as a senior technical expert supporting customer-facing presales efforts—leading discovery, translating requirements, and designing scalable network, cloud, and managed services solutions. You’ll partner closely with sales and delivery teams to document solution designs and ensure a smooth handoff through implementation.

Position Overview for the Senior Solutions Engineer:

  • Lead technical discovery with prospects/customers to understand business goals, current-state environments, constraints, and success criteria
  • Design end-to-end solutions across networking, cloud, and managed services (e.g., SD-WAN, DIA, Wi-Fi, VoIP/SIP, multi-site architectures)
  • Produce implementation-ready documentation including solution specs, topology diagrams, and order/requirements details
  • Deliver technical presentations, product demos, and consultative guidance to both technical and non-technical stakeholders
  • Collaborate cross-functionally (Sales, Engineering, Operations/Service Delivery) to support the full presales-to-delivery lifecycle

Requirements for the Senior Solutions Engineer:

  • 5+ years of progressive experience in solutions engineering, network engineering, cloud engineering, or a closely related technical field
  • Hands-on presales experience including discovery, requirements gathering, solution design, customer presentations, and implementation handoff
  • Strong networking fundamentals and design experience (TCP/IP, routing/switching, Ethernet, Wi-Fi; protocols such as BGP/OSPF/EIGRP)
  • Experience designing solutions for commercial/enterprise customers, including multi-site environments and managed services offerings
  • Ability to create clear technical documentation (diagrams, specifications) and communicate complex concepts to varied audiences

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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