Demitrius Frausto

IDR is seeking a Patient Services Representative to join one of our top clients in Torrance, CA. This role is pivotal in ensuring a seamless patient experience by managing front-office operations and serving as the primary point of contact for patients. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Patient Services Representative:

• Serve as the initial point of contact for patients, both in person and over the phone, addressing inquiries and concerns. • Manage patient check-in and check-out processes, including collecting co-payments and reconciling payments. • Verify patient demographics and insurance details using systems like CS-Link or Epic. • Schedule appointments, complete patient registration, and handle referrals and authorizations for various insurance plans. • Maintain a clean and sanitized workspace in accordance with department guidelines.

Required Skills for Patient Services Representative:

• Experience with medical insurance, referral processes, and benefit plans. • At least 1 year of recent experience in an outpatient clinic or medical office setting. • Proficiency in reading, understanding, and responding to detailed oral and written instructions. • Familiarity with CS-Link or Epic systems is preferred. • Understanding of medical terminology is advantageous.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

LI- ONSITE