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Sophia Baker

Associate Recruiter at IDR, Inc.
4.76
from 30 reviews
Job
Change Manager
Brentwood, Tennessee, United States
CONTRACT TO HIRE
TERMS: contract to hire
START DATE: 2/24/25

IDR is seeking a dynamic and experienced Change Manager to join one of our top clients in Nashville, TN. This role is an exciting opportunity for a seasoned professional to lead and support change management initiatives related to the implementation of new technologies across our client's retail stores. If you are passionate about driving business transformation, fostering technology adoption, and working within a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Change Manager:

  • Develop and execute a comprehensive change management strategy tailored to the successful adoption of retail store technology solutions.

  • Collaborate with senior leadership, store management, IT teams, and other stakeholders to assess the impact of new technology implementations and identify potential resistance points.

  • Develop and deliver training materials, workshops, and one-on-one support for retail staff.

  • Create and manage clear, consistent communication plans that ensure all stakeholders are informed about the technology changes, timelines, benefits, and expected outcomes.

  • Conduct readiness assessments to gauge the organizational impact of new technology, track progress, and provide feedback to leadership.

  • Ensure that post-implementation support is in place for ongoing training, troubleshooting, and continuous improvement.

Required Skills for Change Manager:

  • Bachelor's degree in Business Administration, Organizational Development, or related field (Master's degree preferred).

  • 5+ years of experience in change management, preferably in retail, technology, or similar industries.

  • Proven experience managing change initiatives related to technology implementations, especially in retail or customer-facing environments.

  • Strong understanding of retail store operations and the role of technology in enhancing customer experience and operational efficiency.

  • Experience with change management frameworks such as Prosci, ADKAR, or similar.

  • Excellent communication, interpersonal, and presentation skills, with the ability to influence stakeholders at all levels.

  • Strong project management skills with the ability to prioritize tasks, manage timelines, and handle multiple initiatives simultaneously.

What’s in it for you?

  • Competitive compensation package

  • Full Benefits; Medical, Vision, Dental, and more!

  • Opportunity to get in with an industry-leading organization

  • Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets

  • Employee Stock Ownership Program

  • Medical, Dental, Vision, and Life Insurance

  • ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row