Sophia Baker

IDR is seeking a Lead Technician to join one of our top clients in Philadelphia, PA. If you are looking for an opportunity to join a large/growing organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Lead Technician:

• Installing and troubleshooting cables, security systems, burglar alarm system., fire alarms etc for commercial and retail buildings
• Supporting cabling inspections
• Installing and terminating fiber
• Conduct field quality control inspections, surveys, and audits to ensure customer specifications are achieved on product or system installations and ensuring client satisfaction.
• Provide support and direction to other technicians in the field, supervising work performed and checking for accuracy and quality of work.
• Serve as a technical liaison between company and client locations in your assigned area.
• Resolve issues at the lowest level; escalate issues as required to ensure client satisfaction.
• Train subcontractors and technicians on theory and practices for reliable quality installations.

Required Skills for the Lead Technician:

• High School Diploma
• Minimum of 3 years of hands-on field experience and/or cabling experience.
• Experience with structured cabling (cat 5 and 6)
• Prior experience terminating data
• Must have strong organizational and communication skills, both written and verbal.
• Must have a structured cabling certification (i.e., BICSI) or equivalent structured cabling experience.
• Knowledge of Cat 5 cable certification is necessary.
• LAN and telephone, including associated network device installation quality standards would be helpful.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row