Proficiency in programming languages for speech and conversational AI systems.
Experience with Nuance Recognizer, Dragon Voice, SpeechSuite, or similar NLU tools.
Familiarity with scripting languages such as Perl.
Strong knowledge of Linux and Windows environments.
Experience in JavaScript/ECMAscript for grammar development.
Ability to analyze large datasets to improve model performance.
Strong verbal and written communication skills.
Preferred Experience:
Hands-on experience with IVR and conversational AI system design.
Background in training and optimizing speech recognition and NLP models.
Understanding of machine learning techniques for voice and chat technologies.
Familiarity with user behavior analysis and conversational flow design.
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