Emily Jones

IDR is seeking an IT Support Desk Technician to join one of our top clients in the healthcare industry in the Dallas area. This is a long-term opportunity, so if you are looking for an opportunity to join a large organization and work within an ever-growing, team-oriented culture, please apply today!

• Someone whose coming from a busy environment, someone who is dependable, someone who can get through 30-40 calls a day, able to keep a positive attitude, and someone who is focused on customer service. 
• 1 -3 years of professional experience in computer science / IT Help Desk Support within the Healthcare Industry 
• Technical Skills: A lot of what we do is desktop support, standard desktop support skills. This person will need to be coming from a role where they do PC troubleshooting, windows, network, & printer troubleshooting.  
• Must have Active Directory
• Must be comfortable performing tasks beyond just password resets, they must know imaging, network troubleshooting, & hardware repairs as well

• Experience with ServiceNow or Citrix 

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row