Maggie Wallace

IDR is seeking a dedicated and experienced Technician 3 to join one of our top clients in Nashville, TN, Houston TX, or New York City, NY. This role is perfect for a quality control technician with in-depth industry knowledge and a strong commitment to providing an outstanding customer experience. If you are a self-starter with excellent organizational and communication skills, and you're looking for an opportunity to join a large, growing organization with a team-oriented culture, we encourage you to apply today! Position Overview/Responsibilities for the Technician:

• Lead on-site activities by directing, auditing, and supporting technicians and subcontractors.
• Train less experienced technicians, subcontractors, and client teams on installation best practices.
• Perform scheduled installation and service work at customer sites.
• Communicate regularly with internal teams (PMO, Resource Center, Service Center) and handle client escalations.
• Manage administrative tasks, maintain tools/vehicle, and support new project bids with job walks and estimates

Required Skills for Technician: 

• Proficiency and knowledge in multiple key accounts
• Ability to operate network certifiers
• Proficient in eight of ten areas of focus: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
• Must have completed some or all certification for: BICSI Installer 2 Copper and BICSI Installer 2 Fiber certification, Bogen, HID Global, Camtek, Panduit, Bosch, CommScope, Axis

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row