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Christine Brankle

Recruiter II at IDR, Inc.
4.77
from 62 reviews
Job
Lead Technician - Houston, TX
East Lyme, Connecticut, United States
CONTRACT
TERMS: contract
START DATE: 11/11/24

IDR is seeking a Lead Technician to join one of our top clients in Houston, TX. If you are looking for an opportunity to join a large/growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Lead Technician:
  • Conduct on-site field surveys at customer premises to scop customer work as needed
  • Perform installation and service work on customer site, as necessary and assigned.
  • Conduct field quality control inspections, surveys, and audits to ensure customer specifications are achieved on product or system installations and ensuring client satisfaction.
  • Provide support and direction to other technicians in the field, supervising work performed and checking for accuracy and quality of work.
  • Serve as a technical liaison between company and client locations in your assigned area.
  • Resolve issues at the lowest level; escalate issues as required to ensure client satisfaction.
  • Train subcontractors and technicians on theory and practices for reliable quality installations.
  • Provide client cabling management and the Corporate office management with written reports and updates as needed and directed.
Required Skills for the Lead Technician:
  • High School Diploma
  • Minimum of 5 years of hands-on field experience and/or cabling project management experience.
  • Expereince with Fire/Alarm/CCTV/Tech.
  • Knowledge of Cat 5 cable certification.
  • Must have strong organizational and communication skills, both written and verbal.
  • Must have a structured cabling certification (i.e., BICSI) or equivalent structured cabling experience.
  • Knowledge of Cat 5 cable certification is necessary.
  • LAN and telephone, including associated network device installation quality standards would be helpful.
  • Minimum of 5 years structured cabling field experience and in depth understanding of cabling equipment installation standards.
What’s in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture