Franklin, Tennessee, United States
IDR is looking for an Onsite IT Service Desk Specialist for one of our top clients onsite in Franklin, TN! If you are looking for join an amazing growth-minded team, apply today! This is a 6-month contract with potential to extend or convert over at any point!
Responsibilities of the IT Service Desk Specialist:
- Review and deal with customer tickets
- Support remote workers, virtual desktops and telecom
- Use Active Directory to assign security groups, password resets, etc.
- Work on projects with the department moving, participating and coordinating
- Work alongside IT director and PM
- Work within a team setting but also comfort in working independently with ticketing system
- Troubleshoot computer issues
Qualifications of the IT Service Desk Specialist:
- Intermediate service desk experience
- A+ certification
- Windows Microsoft experience
- Active Directory
- Citrtix/VMware horizon
- Remote or VDI experience
- Excellent customer service skills
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
