Christine Brankle

IDR is seeking a Authorization Rep to join one of our top clients in Emeryville, California. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!   Position Overview for the Authorization Rep:  

• Eligibility Verification: Verify patient eligibility, coordinate benefits, ensure insurance coverage, and determine if prior authorization is needed. Document authorization details in the patient electronic medical record.
• Authorization Process: Collect pertinent demographics and clinical data for authorization requests, contact insurance companies, and obtain necessary approvals. Enter authorization requests into the electronic health record.
• Communication and Customer Service: Communicate with physicians, department staff, patients, and third-party payers to gather additional information and convey approvals, denials, or appeals. Provide excellent customer service by addressing concerns and resolving issues courteously.
• Cross-Training and Support: Cross-train others to ensure consistent coverage and provide backup support as needed. Facilitate responses to patient inquiries regarding authorizations within turnaround standards.

Required Skills for the Authorization Rep:  

• Education: High school diploma or equivalent education/experience.
• Experience: 1 year of recent relevant experience in a similar role.
• Skills and Knowledge: Proficiency in medical terminology, CPT/HCPCS/ICD-9 coding, and Microsoft Office programs (Excel, Word). Ability to exercise discretion and make independent judgments within established guidelines.
• Communication and Organizational Skills: Strong interpersonal and active listening skills, excellent telephone communication, and organizational skills with attention to detail and follow-up. Ability to maintain composure during challenging interactions.

What’s in it for you?  

• Competitive compensation package  
• Full Benefits; Medical, Vision, Dental, and more!  
• Opportunity to get in with an industry leading organization  
• Close-knit and team-oriented culture  

Why IDR?  

• 25+ Years of Proven Industry Experience in 4 major markets  
• Employee Stock Ownership Program  
• Dedicated Engagement Manager who is committed to you and your success  
• Medical, Dental, Vision, and Life Insurance  
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row  

Compensation Details:$20-$24/hr. W2. NOT OPEN TO C2C.