Tyler Carver

JOB TITLE

Contingent Workforce Operations Specialist

REQ SNAPSHOT

Location: 100% Remote

POSITION OVERVIEW

We are seeking a Contingent Workforce Operations Specialist to support the end-to-end management of subcontractor agreements and Statement of Work (SOW) requests for Deloitte's Contingent Workforce Management Team. This individual will serve as a key point of contact for internal stakeholders, vendors, Procurement, Legal, Risk, and Finance while managing contractor onboarding, agreement execution, vendor administration, and ongoing support through Fieldglass, ServiceNow, and related systems.

The ideal candidate will have experience supporting contingent workforce programs, vendor management, contract administration, or procurement operations within a fast-paced, high-volume environment.

MUST-HAVE SKILLS (RECRUITER SCREEN)

Candidates should have most or all of the following:

• 3–5 years of experience in Contingent Workforce Management, Vendor Management, Contracts, Procurement, HR Operations, or a related field

• Hands-on experience with Fieldglass

• Experience managing Statements of Work (SOWs) and/or subcontractor agreements

• Experience with ServiceNow or similar workflow management platforms

• Strong Microsoft Excel skills (Pivot Tables, reporting, data analysis)

• Experience supporting contractor onboarding and vendor administration

• Strong organizational, communication, and relationship management skills

• Ability to manage multiple priorities in a fast-paced environment

• Excellent customer service and stakeholder management skills

CORE RESPONSIBILITIES

Contingent Workforce Operations

• Manage subcontractor agreement and Statement of Work (SOW) requests from initiation through completion

• Determine appropriate agreement types and coordinate execution activities

• Support contractor onboarding, maintenance, and offboarding activities

Vendor & Stakeholder Management

• Partner with Procurement, Office of General Counsel, Risk, Finance, and Independence teams throughout the agreement lifecycle

• Facilitate new vendor setup and registration processes

• Build strong relationships with internal business partners and external vendors

• Educate stakeholders on contingent workforce processes and available engagement options

Fieldglass & System Administration

• Review and manage incoming SOW requests within Fieldglass

• Assist vendors with Fieldglass administration, including timesheets, invoicing, and system support

• Maintain accurate documentation for compliance, reporting, and audit purposes

• Support process improvements across ServiceNow, Fieldglass, and related platforms

Reporting & Process Improvement

• Track workload and productivity metrics

• Identify opportunities to improve operational efficiency and user experience

• Support ongoing enhancements to contingent workforce processes and documentation

IDEAL BACKGROUND

• Contingent Workforce Specialist

• Vendor Management Specialist

• Workforce Operations Specialist

• SOW Administrator

• Contract Administrator

• Procurement Operations Specialist

• Vendor Operations Analyst

• MSP Program Coordinator

• Fieldglass Administrator