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IDR is seeking a Patient Service Representative to join one of our top healthcare clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Patient Service Representative:
Strong time management skills with the ability to handle frequent in-person patient interactions while maintaining and documenting data effectively in patient registration systems.
Proven ability to work efficiently across multiple computer systems, including patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites, and data quality monitoring.
General knowledge of patient access and financial counseling in both acute and non-acute settings.
Working understanding of insurance and medical terminology.
Familiarity with Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws.
Required Skills:
Must have experience overseeing administrative processes with a strong focus on providing excellent customer service.
Prior experience verifying documentation accurately and completely.
Experience in a front office setting, including checking in and verifying patient information.
Must be comfortable with and proficient in operating Electronic Medical Record (EMR) systems.
Possesses comprehensive knowledge of the inpatient/outpatient registration/scheduling environment and hospital operations, procedures/functions and the relationships between them.
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row