Carley Shaw

We are seeking a skilled Credit Representative to manage receivables through risk assessments for credit policy exceptions, monitoring status and coordinating activities supporting company's customer credit and collections policies for residential and small commercial accounts. If you're looking for an opportunity to work for a rapidly growing company in Houston, Tx! APPLY TODAY! Responsibilities:

• Apply the company's credit and collection policies, practices and procedures to the credit requirements of designated customer accounts.
• Review files, reports and credit bureau documents and financial statements of customers to ensure they meet deposit requirements.
• Extend credit to customers in accordance with established policy and terms.
• Analyze customer’s financial situations and determine whether to extend credit beyond established policy criteria.
• Analyze credit risk for aggregated portfolios of customers as well as individual accounts.
• Carry out the established program for the follow up and collection of accounts receivable.
• Communicate requests with management for special applications for credit that are outside of standard policies and procedures.
• Investigate and prepare findings to complaints from customers for development of response to Public Utility Commission, consumer advocates, media and management.
• Evaluate customer eligibility (i.e. low income status) for PUC mandated activities and programs.
• Process development and implementation of credit policies/procedures.  

Top Skills:

• At least 6 months of credit and collections experience
• Knowledge of Credit Policies & Regulations (PUC familiarity a plus)
• Experience with Contractual Documents

  Nice to Have:

• Experience in banking
• Skip tracing experience a plus

• English-only and English/Spanish speaking representatives a plus.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Hybrid