Carley Shaw

IDR is seeking a Patient Service Representative (Tarzana, CA) to join one of our top clients in Tarzana, CA. This role is perfect for individuals who excel in patient interaction and are adept at managing administrative tasks in a healthcare setting. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Patient Service Representative (Tarzana, CA):

Serve as the primary contact for patient interactions, both in person and over the phone. Assist patients with inquiries, resolve concerns, and escalate issues when necessary. Manage patient check-in and check-out processes, including collecting co-payments and reconciling payments. Verify and update patient demographics and insurance details using CS-Link/Epic. Schedule appointments, complete patient registration, and handle referrals and authorizations.

Required Skills for Patient Service Representative (Tarzana, CA):

Experience with medical insurance, referral processes, and benefit plans. At least one year of recent experience in an outpatient clinic or medical office setting. Proficiency in CS-Link/Epic systems. Ability to comprehend and follow detailed oral and written instructions.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row