Jackie Koelsch

IDR is seeking a Global Community Manager to join one of our top clients in Los Angeles. This role is an exciting opportunity for a seasoned professional to foster direct connections between internal teams and players through Communications, Social, Influencer, and Organized Play work. If you are passionate about enhancing player experiences and building strong relationships with the gaming community, we encourage you to apply today!

Position Overview/Responsibilities for the Global Community Manager:

• Identifying conversations and trends that can serve as opportunities for our client to engage and support players across social platforms
• Collaborating with Brand, Creative, Editorial, Influencer, Social, and PR teams to elevate opportunities into player-first ideas and globally resonant activations
• Managing direct (public facing) communications with players and fans across our client's IP (Games, Music, Entertainment) and creating touchpoints that support our brand values and goals
• Working with our client's International community teams to identify and elevate local insights or content to global audiences, and escalate regional issues or player needs to internal global teams when needed
• This is a contract position through 12/19/2025

Required Skills for Global Community Manager:

• 3+ years' experience working in and managing online gaming communities - including social media, digital marketing, and influencer strategies
• Experience with community best practices and communication strategies
• Experience with social and sentiment metrics reporting and the ability to coalesce and summarize results and learnings for an executive audience
• Experience overseeing projects from kickoff to execution
• Experience developing custom community activations

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours

Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors

Accessing our or our customer’s assets, secure digital systems, and networks

Ensuring a safe interactive environment for players, employees, and temporary workers

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization and within the organization of any customer to whom you may be assigned while employed by us. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.