CAITLIN DUMONT

Counter Sales Representative

We are seeking a Counter Sales Representative for a full-time position for our client, a HVAC and refrigeration supply company located in Dover, NH. The Counter Sales Representative will be responsible for providing excellent customer service by assisting customers with their purchases and orders, promoting products, and ensuring a safe and efficient work environment. The Counter Sales Representative will demonstrate knowledge of air conditioning, refrigeration, and heating products to meet customer needs, while also providing accurate product and job quotes. Success in this role includes strong customer engagement, attention to detail, and the ability to effectively recommend and promote products. This is a full-time position located in Dover, NH.

• Promptly assist customers at the counter, ask pertinent questions, provide information, take orders, and provide excellent customer service.

• Effectively promote products to customers to drive up-selling opportunities.

• Perform data entry and retrieval on our computer system, including entering customer orders, branch transfers, obtaining quotation information, inventory information, and pricing.

• Follow up on customer orders, resolve problems to the customer's satisfaction, and respond timely to customer inquiries.

• Answer telephones professionally and pleasantly, assisting customers, taking orders, and providing excellent customer service.

• Continuously update product knowledge through available resources and stay informed about product inventory and applicability.

• Effectively communicate relevant policies and/or procedures regarding purchases, returns, credit terms, etc. to customers.

• Assist in maintaining the appearance of the branch as needed, including straightening, cleaning the counter area, warehouse, bathrooms, etc.

• Report back orders and/or material discrepancies.

• Accurately perform cycle counts as required.

• Perform all duties in a safe manner, following all safety rules and informing the manager of any potentially hazardous conditions.

• Assist in year-end physical inventories as requested.

   

• Regularly required to stand, walk, carry, and reach

• Regularly required to lift up to 25 lbs. Frequently required to lift up to 50 lbs. Occasionally required to lift up to 100 lbs.

• Regularly required to talk or hear, read and identify numbers for accurate order filling and receiving of material, payment processing, etc.

• Required to apply sound reasoning and logic in performing daily tasks

• Required to safely operate a forklift and/or pallet jack

• Must be able to pass a drug test

   

• Enjoy affordable health and prescription coverage with no waiting period

• Benefits offered by the employer once hired permanently

• Ask us about our Referral Bonus Program to earn extra cash.

• Ability to work multiple substations of boiler assembly, including the building of heat exchangers, sub-assemblies, wiring, testing, and crating

• Use a variety of tools, including manual and air-powered wrenches and screwdrivers

• Read and interpret work instructions

• Ensure product is built to specifications and meets quality standards

• High School Graduate

• 1+ Year of Manufacturing and/or Assembly Experience

• Ability to work with hand tools 

• Ability to lift up to 50 lbs

• Basic Math Skills  

• Enjoy affordable health and prescription coverage with no waiting period

• Benefits offered by the employer once hired permanently

• Retirement plan: 401k/Pension

• Ask us about our Referral Bonus Program to earn extra cash.  

• Installation and maintenance of radio systems and equipment
• Driving to customer sites to do preventative maintenance and repairs. 
• Must be able to troubleshoot equipment to find issues. 

• High School Graduate or equivalent
• Prior experience running cables, installing and repairing telecommunication equipment highly preferred
• Must be able to use hand and power tools
• Drivers license required
• Background in electronics or IT preferred 
• Must have great customer service skills
• Must be able to work effectively as part of a team
• Must not be afraid of heights as most work is done on roof tops, on ladders or in man lifts
• Great attention to detail and problem solving skills

• Enjoy affordable health and prescription coverage with no waiting period
• Benefits offered by the employer once hired permanently
• Retirement plan: 401k/Pension 
• Ask us about our Referral Bonus Program to earn extra cash.  

• Generate and pursue leads through cold calling and in-person visits to potential customers.
• Travel extensively within the Ossipee to North Conway region to build new client relationships.
• Present and communicate the company’s value proposition effectively to business owners and decision-makers.
• Develop a strong understanding of the company’s products and differentiators.
• Attend weekly meetings in Somersworth, NH to strategize and align with the sales team.
• Monitor sales performance and contribute to quarterly bonus-based commission by driving new business growth.
• Provide market feedback and insights to improve customer targeting and strategy.
• Maintain a professional, business-casual appearance (Dress pants, blazer/polo/dress shirt).

• Sales experience preferred, especially in food service distribution.
• Strong communication skills, both written and verbal.
• Must be fluent in English and capable of delivering professional presentations.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Valid driver’s license and reliable personal vehicle for travel.
• High level of professionalism, self-motivation, and accountability.  

• Quarterly bonus structure based on sales and year-over-year performance.
• Bi-weekly pay.
• Profit-sharing opportunities.
• Full medical benefits package.
• Paid Time Off (PTO).
• Annual salary increases based on growth.  

• Inspecting orders and shipments 

• Auditing inventory 

• Process incoming orders and data-entry in shipping CRM 

• Building pallets and kits.

• High School Graduate or equivalent

• Entry level position and willing to train 

• Warehouse experience preferred

• Enjoy affordable health and prescription coverage with no waiting period

• Benefits offered by the employer once hired permanently

• Ask us about our Referral Bonus Program to earn extra cash.

• Safely operating a company vehicle to deliver products to customers, following all traffic laws and company policies.
• Loading and unloading trucks accurately and securely.
• Verifying product quality and quantity while checking in and organizing received materials.
• Maintaining a clean and organized warehouse, including straightening shelves and cleaning common areas.
• Performing pre-trip and post-trip vehicle inspections, reporting any maintenance needs.
• Assisting with inventory management, including cycle counts and year-end physical inventory.
• Ensuring compliance with OSHA regulations, company safety policies, and driving standards.
• Providing excellent customer service by handling orders professionally and efficiently.
• Reporting customer feedback, order discrepancies, or missed opportunities to the Branch Manager.

• High school diploma or equivalent.
• At least 3 years of safe driving experience.
• A valid driver’s license and an acceptable driving record.
• Ability to obtain a Medical Examiner’s Certificate.
• Ability to pass a drug test.
• Strong organizational and problem-solving skills.
• Ability to lift up to 100 lbs and work in a physically active role.
• Experience operating a forklift or pallet jack (preferred but not required).

• Employer-sponsored benefits, including medical, dental, vision, life insurance, and long-term disability.
• Paid vacation, holidays, sick time, and flex time.
• 401K with partial company match.
• Profit-sharing opportunities.
• Free enrollment in Blue Hawk University for industry-related training and continuing education.

2nd shift Production Technician Urgently Hiring Pay: $17-$20/HR, DOE

We are seeking a Production Technician for a full-time temporary position for our client, a manufacturing company in Dover, New Hampshire. The Production Technician will be responsible for the day-to-day production of Fluoropolymer products, ensuring quality standards are met. The successful candidate will thrive in a fast-paced environment with great attention to detail. This is a full-time temporary position located in Dover, NH.

As a Production Technician, you will be responsible for:

• Producing Fluoropolymer products while meeting established production goals.
• Reviewing instructions, specifications, and parts lists to prepare for work.
• Gathering necessary parts, subassemblies, tools, and materials.
• Maintaining a clean and safe working environment by following safety procedures and regulations.
• Performing inspections of completed parts through visual inspection and measuring instruments.
• Following all safety guidelines and procedures to ensure a safe work environment.

The ideal candidate for this role will have:

• A high school diploma or GED.
• Excellent hand-eye coordination and ability to perform repetitive tasks accurately.
• Ability to work quickly and methodically under deadlines.
• Good verbal and written communication skills.
• Basic knowledge of Microsoft Office.
• Ability to handle and feel materials and products with hands.
• Ability to sit, stand, walk, reach, stoop, kneel, or crouch frequently.
• Ability to lift up to 50 pounds occasionally, 30 pounds frequently, and 10 pounds constantly.
• Close visual acuity needed for inspecting products, viewing screens, and using measurement tools.
• Ability to work in extreme heat (above 90°F for extended periods).

Benefits:

• Health and Dental Insurance
• Partial Company reimbursement of any deductibles you may incur for each family member per year
• Paid Life, Short, and Long-Term Disability Insurance
• 10 Paid Holidays annually
• 401K Company match up to 4%
• Team Member Referral Bonus Program
• Education reimbursement, up to $1,500 annually after one year of employment

Ready to take the next step? Apply now for this Production Technician role in Dover, NH—or contact us to learn more!

• Pack tubing products at the end of the production line in a neat, precise, and consistent manner to meet customer requirements in a clean room environment.
• Conduct visual inspections of tubing attributes and ensure post-production pack integrity.
• Verify labeling for proper lot traceability and perform final checks before products leave the packaging room.
• Coordinate packing materials specified for individual lots, including poly wrap, poly bags, cartons, and spacers.
• Maintain awareness of laser parameters as process control alarms.
• Prepare packing materials, maintain the packing area, and ensure cleanliness.
• Perform other duties as assigned by supervisors or management.

• Positive attitude, highly organized, and detail-oriented.
• High School Diploma or equivalent
• Detail-oriented with a focus on producing high-quality output in a timely and efficient manner
• Excellent problem solving skills
• Effective communication and teamwork skills to collaborate with other team members and supervisors 

• Enjoy affordable health and prescription coverage with no waiting period
• Benefits offered by the employer once hired permanently
• Ask us about our Referral Bonus Program to earn extra cash.

• Build and maintain strong relationships with customers.
• Generate sales leads and pursue opportunities within a designated territory.
• Communicate product value and address customer needs.
• Conduct sales presentations for potential clients.
• Visit customers on-site to assess their needs and promote products.
• Analyze customer behavior and industry trends.
• Negotiate contracts and close sales.
• Maintain customer records using CRM software.
• Collaborate with internal teams to ensure customer satisfaction.
• Prepare quotes, specifications, and sales documentation.
• Meet or exceed sales goals and track commission reports.

• A valid driver’s license and reliable transportation.
• A proactive, self-driven, and customer-focused mindset.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook).
• Entry-level sales experience (preferred but not required).
• Experience using QuickBooks, CRM software, or Microsoft Teams (preferred but not required).
• Knowledge of two-way radio systems, including P25 (preferred but not required).

• Competitive salary with commission structure.
• Growth opportunities within the company.
• Sales performance incentives (SPIFs) from Motorola.
• Employer benefits upon permanent hire.
• Referral bonus program available.